Shipping policy

Shipping Policy

Processing Time

  • Domestic: 2–3 business days

  • International: 5–10 business days (custom/personalized items may take longer)

Shipping Methods & Costs

  • USPS, UPS, and FedEx

  • Shipping costs calculated at checkout

  • Standard, Expedited, and Overnight options available

Delivery Times

  • Domestic: 3–7 business days

  • International: 7–21 business days depending on destination and customs

Tracking

  • Tracking numbers provided via email

  • Hathaway Jewelry Collection is not responsible for delays caused by carriers or customs

International Shipping

  • Customers are responsible for customs duties, import taxes, and fees

  • Verify your country’s import regulations

  • Shipping insurance recommended for high-value items

Damaged or Lost Packages

  • Inspect packages upon delivery

  • Report damage or missing items within 48 hours

  • Photographic evidence may be required

Shipping Restrictions

  • Hathaway Jewelry Collection may limit shipments to certain regions

  • Customers must provide accurate shipping addresses

Contact
Email: info@hathawayjewelry.com